Frequently Asked Questions

A: Sure we do please just give us a call at 519-697-1675 and we will see what we can set up for you.
A: Absolutely, we do that all the time for customers. Please drop off your phone and a technician will call you the same day with a quote before beginning any work on your phone.
A: Of course! If you have managed to break your phone odds are we can fix it.
A: In addition to iPhone repairs, we offer a wide variety of iPod, iPad, and Mac repairs. If you are interested in a repair please contact a support representative at 519-697-1675 or stop in at one of our locations.
A: Yes, all parts and repairs carry a 60 day warranty which means if you have any issues related to the repair within 60 days we will take care of it free of charge!
A: In short, water can short circuit critical components and cause corrosion. Fortunately, damaged cause by water or liquid incursion can often be reversed resulting in a fully repaired device.
A: Absolutely, we have repaired devices that have been dropped in all kinds of liquid, not just water. We have seen phones dropped in beer, sweet tea, a deep fryer and everything in between. We are very successful at repairing them all.
A: Absolutely. Through the salt in salt water is very corrosive and can be very damaging to electronic devices, there is no reason to not have one of our experts diagnose how much damage has happened. Our success rate on salt water damaged phone is lower than that of phones that have been dropped in other liquid but there is still a good chance that it can be repaired.
A: First and foremost, do not attempt to turn the phone on as that can cause a serious short circuit. Though the device can sometimes begin working again on its own after water damage, it is very uncommon and not a likely outcome. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. Next bring in the phone as soon as possible. Our chance at repairing the phone increases substantially the sooner we receive it.
A: Yes, any non responsiveness your phone is suffering due to a drop will be corrected with glass & digitizer repair, as the digitizer that is being replaced is the part responsible for all touch functionality.
A: The screen can be replaced very affordably. For example an iPhone 4 can have the screen replaced for just $60 and the repair can be done in just 2 hours.
A: Repair can be a difficult and tedious task. If you do not have any experience working on small electronic devices it is not recommended that you attempt the repair yourself. Many customers who purchase parts to attempt a repair themselves end up causing further damage to the device costing them more and sometimes fatally damaging the device beyond repair.
A: Repair can be a difficult and tedious task. If you do not have any experience working on small electronic devices it is not recommended that you attempt the repair yourself. Many customers who purchase parts to attempt a repair themselves end up causing further damage to the device costing them more and sometimes fatally damaging the device beyond repair.
A: Almost all iPhone repairs can be completed while you wait by one of our experienced technicians. But it may be wise to drop off your device and you will be contacted the moment it is ready.
A: No appointment is needed. Simply stop by during our hours of operation and we will be happy to assist you.